There are 2 attitudes you can embody when working with clients
That of a scope legalist
Or a results maverick.
Legalists: “If it’s not in the scope, we aren’t doing it”
Maverick: “whatever it takes.”
Legalists: “We’re spending too much time on this.”
Maverick: “as long as it takes”
Legalist: “We’re gonna have to do that next month, we’ve run out of hours”
Maverick: “as much as we can do now.”
These attitudes are both
1- a daily choice
2- influenced by your business model
The nice thing is you can control both