Was chatting with a pod guest who runs a portfolio company
where he buy businesses and builds their value up over time
he’s hired dozens of agencies to do sites and work for his companies
and he explained all of them
• have high quality work
• their creative is good
• they build beautiful things
yet he tells me he has yet to find a quality, professional agency…
“wait what?” I asked
what he said was quite remarkable:
Each agency might produce great work
but
• how they show up on calls
• how they communicate async
• how they keep you up to date proactively
is the difference maker
between a professional
and someone who is simply good at their craft.